Frequently Asked Questions
Everything you need to know about the Grand Lè Mar shopping experience.
How long does shipping take for international orders?
We offer worldwide shipping. International orders typically arrive within 7-12 business days via our premium courier partners, depending on your location and customs processing.
What is your return policy for luxury apparel?
Grand Lè Mar accepts returns within 30 days of delivery. Items must be in their original, unworn condition with all tags and security seals intact to qualify for a full refund.
How can I ensure I select the correct size?
Each product page features a detailed 'Size & Fit' guide. Since our collections follow European sizing standards, we recommend consulting these measurements or contacting our concierge for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.
Are your materials sustainably sourced?
Quality and ethics are at our core. We source our textiles from certified sustainable mills in Italy and France, ensuring the highest standards of craftsmanship and environmental responsibility.
Can I track my order once it has been placed?
Yes. Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's journey in real-time.